Privacy Policy (California)

Last updated: [Month DD, YYYY]

Golden Management Services Inc. (“Golden Management') operates this website. We respect your privacy and are committed to protecting it. This Privacy Policy explains what personal information we collect, how we use it, who we disclose it to, and the choices you have—with a focus on California law (CCPA/CPRA).

If you have questions, email goldenmanagementmedia@gmail.com.

Scope

This Policy applies to personal information we collect online through the Site and any pages that link to it. It does not apply to information collected offline (e.g., paper forms) unless we specifically say so.

Note for California residents: If and to the extent Golden Management is a “business” under Cal. Civ. Code §1798.100 et seq., the California Privacy Notice sections below apply.

Information We Collect

We collect information in three ways: (1) directly from you, (2) automatically from your device/browser, and (3) from service providers or partners.

1) Information you provide

Examples include:

  • Contact details (name, email, phone)

  • Account/portal details (username, preferences)

  • Maintenance or rent-related submissions (attachments, descriptions)

  • Payment details processed by our payment provider (we do not store full card numbers)

2) Information collected automatically

When you visit the Site, we (and our service providers) may collect:

  • Device and usage data (IP address, browser type, time zone, pages viewed, referring/exit pages, clicks, interactions)

  • Cookies or similar technologies for functionality, analytics, and security

3) Information from other sources

  • Service providers (e.g., analytics, payment processors)

  • Publicly available sources (where permitted)

How We Use Information

We use personal information to:

  • Operate, secure, and improve the Site

  • Process payments and provide receipts (via our payment processor)

  • Respond to maintenance, rent, or general inquiries

  • Send transactional notices (e.g., confirmations, service updates)

  • Detect, prevent, and remediate fraud or security incidents

  • Comply with law, legal requests, and enforce our terms

We do not use or disclose sensitive personal information for purposes other than those allowed by California law (e.g., security, short-term transient use, or as otherwise permitted).

Disclosures of Information

We share personal information with:

  • Service providers/contractors (hosting, payment processing, analytics, email, form tools) under contracts that restrict use to our instructions

  • Authorities or others when legally required (e.g., subpoena, court order) or to protect rights, safety, or property

  • Successors in the event of a merger, acquisition, or asset transfer

We do not sell personal information and do not share it for cross-context behavioral advertising as those terms are defined by California law. If that ever changes, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” link.

Retention

We keep personal information only as long as needed for the purposes above (for example, to provide services, meet legal obligations, resolve disputes, or enforce agreements). Retention periods vary by data type and legal requirements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us and we will delete it.

Links to Other Sites

The Site may link to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing information.

Your Choices

  • Cookies/Tracking: Most browsers let you block or delete cookies. Some features may not work without them.

  • Marketing: If we send non-transactional emails, you can opt out via the email footer.

California Privacy Notice (CCPA/CPRA)

This section applies to California residents and describes your rights when we act as a “business” under California law.

Categories of Personal Information We May Collect

  • Identifiers (e.g., name, email, IP address)

  • Customer records (contact details, payment confirmations from our processor)

  • Internet/Network activity (pages viewed, interactions, device data)

  • Geolocation data (approximate, derived from IP)

  • Inferences (limited, for site improvement and security)

Sources

  • Directly from you

  • Automatically from your device/browser

  • Service providers/contractors

  • Public sources (where permitted)

Purposes of Use

  • As listed in How We Use Information above (operate/provide services, secure the Site, compliance, etc.)

Disclosure for Business Purposes

We disclose personal information to service providers/contractors for the business purposes described above (e.g., hosting, payments, analytics, communications).

Your California Rights

Subject to verification and certain exceptions, you may:

  1. Right to know/access the categories and specific pieces of personal information we collected about you.

  2. Right to delete personal information we collected from you.

  3. Right to correct inaccurate personal information.

  4. Right to portability (receive certain information in a portable format).

  5. Right to opt-out of sale or sharing (we don’t sell or share personal info as defined; if that changes, we’ll provide a link).

  6. Right to limit use/disclosure of sensitive personal information (not applicable to our current uses beyond allowed purposes).

  7. Right to non-discrimination for exercising your rights.

How to Submit a Request

Email goldenmanagementmedia@gmail.com with the subject “CCPA/CPRA Request” and tell us which right(s) you want to exercise. We will verify your request (for example, by matching information you provide with information we maintain). You may use an authorized agent; we may require proof of authorization.

Do Not Track (DNT)

Some browsers transmit DNT signals. We currently do not respond to DNT, but we respect legally required global privacy controls if/when applicable and technically feasible.

Accessibility

If you need this Policy in an alternative format, contact goldenmanagementmedia@gmail.com and we’ll provide reasonable accommodations.

Changes to This Policy

We may update this Policy from time to time. The “Last updated” date shows the latest revision. Material changes will be posted on this page.

Contact Us

Questions or requests?
Email: goldenmanagementmedia@gmail.com